The Wright Response
As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure safety to those we serve. We are still open and available when the need arises.
Because we value the health and safety of the families we serve and that of our staff. We want to reassure you that Wright Funeral & Cremation Services, Inc. is doing what we can to protect those that enter our doors during the threat of coronavirus (COVID-19).
Our funeral home continues to be aware of the updated information including ongoing briefings and enhanced operating protocols from local and national funeral associations, the Chester County Government and the CDC. In response to the guidance we received, we have taken the following measures to serve you.
•We have increased the frequency of disinfecting our public areas (including wiping down entrance ways, door handles, light switches, public restrooms, handles, etc.)
•We have instructed our staff to stay home when they are sick. Throw used tissue in the trash and immediately wash their hands. Cover their mouth and nose with tissue when coughing or sneezing.
•We are suggest are staff and families in our care to refrain from hugging, kissing or shaking hands.
•We have increased the deployment of antibacterial soap and hand sanitizers.
•We will comply with government restrictions regarding community gatherings including funeral and memorial services in our facility, churches and remote locations.
•Existing funeral or memorial services may be modified or rescheduled if the need arises to meet health and safety guidelines giving by the state and local authorities. The Next of Kin of the deceased will be notified. We are committed to sharing details of any changes in service dates and times as soon as possible.
•A personal space zone (distance of 6 ft.) will be created between visitors and family members of the deceased to keep from spreading of the virus by personal contact.
*** Per the Pennsylvania Funeral Director Association: "Funerals or anything connected to them must be limited to ten (10) people or less including staff. This means any tribute to the deceased should be immediate family or next of kin." Please note that many cemeteries have instituted guidelines as well, such as; limiting cemetery attendance to pallbearers and funeral home staff only. We sincerely apologize for any inconvenience these actions may cause.
In Summary, we have increased our efforts to keep our facility clean and sanitized in every area of our funeral home frequented by the public and our staff.
In addition, all employees will continue to follow CDC best-practice guidelines to prevent the spread of viruses and we encourage our families and guests to do the same: Stay at home when you are sick. Wash hands frequently. Cover mouth with tissues when coughing or sneezing. Avoid people who are sick with respiratory symptoms.
Despite these measures to protect families and employees, there may be some who express concern about coming into the funeral home due to the virus threat. To these we want to convey that much of the arrangement conference can be accomplished electronically, whether over the phone, online or by email. Feel free to ask if you have further questions regarding this.
There may be other families who are concerned about their friends and loved ones attending a large funeral service. We want to offer options including the scheduling of the memorial service at a later date after the burial or cremation takes place.
We will update this information as details become available.
(Revised, March 25, 2020)